A business consortium in the Midlands wanted to create a unified marketplace for local independent retailers to compete with national chains. The challenge was onboarding diverse vendors with varying technical capabilities while providing a seamless shopping experience for consumers.
Solution
We implemented our multi-vendor marketplace platform with simplified vendor onboarding, unified inventory management, and flexible payment splitting. The platform supported multiple delivery options including click-and-collect, local delivery, and national shipping. Vendor training and ongoing support ensured successful adoption.
Results
The marketplace successfully united local retail:\n\n• 120+ vendors onboarded in the first quarter\n• £2.5M in transactions processed in year one\n• 85% vendor retention rate\n• Average order value 25% higher than individual store websites\n• Created 15 local logistics jobs
Technology Stack
ReactNext.jsNode.jsPostgreSQLStripe ConnectAWS
“The platform has given our local retailers a fighting chance against the big chains. The technology is enterprise-grade but accessible for small businesses.”