A major UK restaurant chain wanted to launch their own branded delivery platform to reduce dependency on third-party aggregators and build direct customer relationships. They needed a solution that could handle high order volumes, integrate with their existing POS systems, and launch within 3 months.
Solution
We deployed our white-label food delivery platform with custom branding and POS integration. The solution included a consumer mobile app (iOS & Android), a restaurant management dashboard, a rider app, and real-time order tracking. Our team worked closely with their IT department to ensure seamless integration with their existing systems.
Results
The platform launched on schedule and exceeded expectations:\n\n• 50,000+ app downloads in the first month\n• 35% reduction in commission costs compared to aggregators\n• 4.7/5 average customer rating\n• 15% increase in repeat orders due to loyalty features\n• Real-time tracking reduced customer support calls by 40%
Technology Stack
FlutterNestJSPostgreSQLRedisAWSStripe
“Info Tech Soft delivered exactly what we needed. The platform has transformed our delivery operations and given us control over our customer relationships.”